Aquasafe Alarm and Battery Backup System

Advanced Monitoring for Sump and Pump Waterproofing Systems in the United Kingdom (UK) and Northern Ireland

Protecting Properties from the Ground Up

In the world of modern waterproofing, ensuring the reliability of a sump and pump system is critical. The Aquasafe Alarm and Battery Backup System, supplied by Toner Dampproofing Supplies Ltd (UK), is designed to deliver exactly that – reliability, resilience, and reassurance. Whether you’re protecting a domestic basement in Belfast, a commercial site in London, or a heritage conversion in Edinburgh, Aquasafe acts as a frontline alert system that keeps your waterproofing installation monitored and responsive, even in the event of a power failure.

More than just an audible alert, Aquasafe is a complete monitoring system. It alerts users to rising water levels within sump chambers, detects power loss, reminds property owners or managers when routine servicing is due, and stores data on previous high-water events. It even continues to operate during power outages thanks to its internal battery backup. With this level of redundancy and foresight, Aquasafe has become a trusted solution for professionals and homeowners alike.

The Role of Alarm Systems in Sump and Pump Installations

Sump and pump systems are installed to remove water ingress from below-ground structures, particularly in areas susceptible to flooding, rising groundwater, or poor drainage. While pumps are effective at redirecting this water away from vulnerable structures, they can still fail due to power loss, mechanical wear, or blockages. Without an alert system in place, the failure might go unnoticed until visible flooding occurs.

This is where the Aquasafe system proves invaluable. Designed specifically for use with waterproofing systems, it ensures that if something goes wrong -such as a power outage, pump malfunction, or blocked discharge line – the user is alerted immediately. This allows early intervention and drastically reduces the risk of flood damage.

The system is suitable for use in residential, commercial, and public buildings across the UK and Northern Ireland. Whether you’re a homeowner safeguarding a basement office, a housing association overseeing multiple properties, or a waterproofing contractor working to BS8102:2022 standards, Aquasafe helps meet compliance, reduce risk, and improve peace of mind.

Built-In Features that Deliver Continuous Protection

Aquasafe’s performance lies in its multi-functional design. At the heart of the system is the alarm panel, which includes built-in LEDs and an 85-decibel sounder to provide both visual and audible warnings. It monitors several key failure scenarios: power loss to the pump system, excessively high water levels within the chamber or sump, and service intervals that indicate the need for routine inspection.

One of the standout features of the Aquasafe system is its internal battery backup. In the event of a mains power failure, the unit seamlessly switches to battery power, maintaining full functionality for up to 24 hours depending on the charge. This critical feature ensures that even during storm conditions or electrical disruptions (common in rural areas or coastal towns such as Ayrshire or Devon) the alarm system continues to operate.

The system is compatible with both mini and sump float switches, giving flexibility for various chamber sizes. These float switches are carefully positioned to activate only when the water level rises above the pump’s standard activation point, ensuring timely warning without false alarms. The float operates on a fail-safe normally closed contact, which means that if the float cable is ever damaged or disconnected, the alarm will activate to signal a potential fault. This type of built-in redundancy is vital for long-term reliability.

Configurable Maintenance Reminders and Service Alerts

In any mechanical system, scheduled maintenance is essential. Aquasafe incorporates a highly practical service interval reminder, configurable to quarterly, half-yearly, or annual settings. This function helps property owners, landlords, and facilities managers stay on top of their maintenance responsibilities, particularly where pump systems form part of critical waterproofing strategies.

When the service interval reaches its threshold, the unit triggers both a visual and audible alert to signal that an inspection is due. This feature ensures ongoing performance and helps reduce the risk of neglected pump systems (a common cause of failure in older installations). For commercial environments or high-occupancy residential sites, increasing the frequency of servicing may be appropriate, especially where failure could lead to insurance claims or regulatory breaches.

Resetting the service reminder is straightforward and can be done from the control panel using the test and mute buttons. This functionality is especially useful for contractors providing ongoing maintenance services, enabling them to quickly confirm and record their work.

System Integration and External Monitoring Capabilities

One of Aquasafe’s most valuable features for commercial users and advanced systems is its ability to connect with external monitoring platforms. The system includes volt-free relay outputs for power failure, high water levels, and service due conditions. These outputs allow the Aquasafe system to integrate seamlessly with building management systems (BMS), remote telemetry equipment, or SMS alert modules.

This integration is essential for managed properties and high-risk environments, where personnel may not be present to hear or see the local alarm. It enables remote alerts to be sent in real-time, ensuring that facilities teams or property managers are immediately aware of any issues and can respond accordingly. This is particularly advantageous for rental units, public buildings, or heritage properties, where early action is vital to avoid irreversible damage.

Installing the Aquasafe System

Although technically advanced, Aquasafe is designed for straightforward installation. The control panel can be mounted on any suitable internal wall or surface, ideally within five to ten metres of the sump chamber depending on the float switch used. It must be installed in a dry location where it is both accessible and audible to the end user.

Electrical connection must be performed by a qualified electrician in accordance with BS7671 wiring regulations. The system is supplied with a 1-metre 3-core mains cable for direct connection to a dedicated, unswitched fused spur. A ring main is not suitable for powering this device, as a loss of one leg may not interrupt the other and could lead to partial failure.

The float switch is installed directly into the chamber using the supplied cable gland, and its height must be adjusted so it activates above the normal pump trigger point. When power is connected, the system will enter a boot sequence, confirm float functionality, and begin monitoring. It is recommended to simulate an alarm condition using the test button to confirm correct installation.

User-Friendly Interface for Easy Diagnostics

Aquasafe’s interface is clear and concise, allowing users of all experience levels to understand its alerts. When operating normally, the power LED glows green. If a power failure occurs, the unit switches to battery mode and the LED flashes to reflect this. High water levels trigger a red LED and the internal sounder. Once this condition is resolved, the high-water alert is logged and a yellow LED begins flashing to show the event has been recorded.

The test and mute buttons allow for easy interaction with the device. Pressing the test button simulates an alarm event, which is particularly useful for routine system checks. The mute button silences the audible alarm for seven days while maintaining all visual indications, making it convenient in situations where temporary work or noise sensitivity is an issue.

Servicing and Maintenance Guidelines

To maintain performance, regular inspection is vital. The float switch should be tested manually to ensure activation, and all cable connections should be visually checked for wear or damage. The control panel’s sounder, LED status indicators, and internal battery condition should also be assessed.

Battery replacement is recommended every two years, and spare components such as float switches, cable glands, and brackets are all available through Toner Dampproofing Supplies Ltd (UK). The system should also be serviced annually by a qualified technician holding the C.S.S.W qualification and a full member of the Property Care Association (PCA). In environments where the risk of water ingress is higher (such as older properties, coastal locations, or commercial buildings) more frequent servicing is advisable.

Applications Across the UK and Northern Ireland

The Aquasafe system is suitable for a wide range of property types. It is commonly installed in domestic basements, where it forms part of an integrated waterproofing system compliant with BS8102:2022. It is also widely used in commercial applications such as lift pits, plant rooms, undercroft car parks, and public sector buildings where asset protection is critical.

Certified for Safety and Quality

Aquasafe meets all relevant industry standards and certifications, including CE marking and compliance with both the Low Voltage Directive and EMC Directive. Its design and assembly meet rigorous UK and EU standards, providing confidence in safety and performance. The panel is constructed from hard-wearing ABS plastic, resistant to environmental damage and designed for long-term use.

The product includes a 12-month component warranty and detailed installation guidance to assist installers and end-users alike. Its inclusion of safety features such as internal fuse protection, isolated relay contacts, and high-decibel alert levels ensures it remains both effective and compliant with modern regulations.

A Trusted System from a Trusted Supplier

Toner Dampproofing Supplies Ltd (UK) is proud to offer the full Aquasafe product line, complete with expert advice and fast shipping to locations across the UK and Northern Ireland. With our knowledge of the local market, building styles, and climate-related challenges, we provide more than just products – we offer solutions you can trust.

We Are Your Waterproofing Partner – Order or Enquire Today

If you’re installing a sump pump or upgrading your existing waterproofing system, the Aquasafe Alarm and Battery Backup is a smart, essential investment. Place your order or speak with our support team. We’re here to help you choose the right float type, accessories, and components for your specific needs.